Effective October 21, 2022
At [Your Website Name], we take pride in offering original artwork. We want you to be happy with your purchase. Please read our policy carefully:
1. Eligibility for Returns
- You may request a refund for your artwork within 15 days of receiving it.
- To be eligible, the artwork must be in the same condition as when you received it, and any damage during shipping must be reported immediately.
- All refund requests must include proof of purchase (order number or receipt).
2. Non-Returnable Items
- Custom or commissioned artwork is not eligible for a refund unless it arrives damaged.
- We do not accept returns for buyer’s remorse beyond the 15-day period.
3. Damaged or Defective Items
- If your artwork arrives damaged, please contact us within 5 days with photos of the damage.
- We may offer a replacement, repair, or full refund at our discretion.
4. Refund Process
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 7–10 business days.
5. Shipping Costs
- Shipping costs are non-refundable, except in cases where the item arrived damaged or defective.
- Buyers are responsible for return shipping unless otherwise agreed.
6. How to Request a Return or Refund
- Contact us at ArtsInfinityInfo@gmail.com with your order number, a description of the issue, and photos if applicable.
- Our team will respond promptly with instructions.